About – Gairah Travel

The Company

Gairah Travel is dedicated to creating and facilitating travel experiences to make every trip a story and memories of a lifetime for each person through a true sense of the islands and culture when they are visiting the island of Bali and the surrounding areas. We believe that with Gairah Travel, everyone can travel with great facilities in many ranges.

Gairah Travel was created in 2020 but postponed for 2 years because of COVID, giving the team the time to prepare Gairah Travel to its finest in 2022.

Our shareholders are the most knowledgeable and experienced team of tour operators in both inbound and outbound tours. One of our founders has been dedicated to enriching lives through travel since 30 years ago when he was working for one of the biggest tour companies in Vietnam.

There is so much more behind Gairah Travel, from life experience in the travel industry to the variety of nationalities inside the team, including locals, Asians, Europeans, and Americans. Our strength in understanding the island of Bali and its surroundings from the local Balinese experts and the ability to understand customers from different nationalities is what makes Gairah Travel different from the others.

Our team consists of competent and fully qualified local and foreign professionals with different backgrounds and experiences, working from an established office located in Canggu, Bali.

We are ready to welcome you to the Island of Gods and make your vacation a lifetime experience to be remembered for many years to come.

Focus on the Customer

Our customers are the reason we are in this industry. We are committed to exceeding your travel expectations.

Safety

We strictly adhere to our safety standards, with the safety of our customers and employees always being our top priority.

Results

We seek to maximize the best results by focusing on quality over quantity in every detail of our operation.

Our mission

We create, organize, and promote unique experiences for our customers, always focusing on providing high-quality services for the best price and ensuring the safety of all participants. Establish partnerships with local suppliers such as hotels, restaurants, drivers, and so on, with the same mission and standards as our company. We aim to be the travel agency that has the best cost-benefit service.

Our vision

To consolidate the company not only as another travel agency but also to be a reference as the best travel experience for everyone.

Values

commitment to our customers, team, and partners through :

Responsibility and reliability: Be responsible for our actions, decisions, and services provided, always being truthful with the company’s goals.
Quality: We provide the highest quality of all services available.
Innovation: Searching for new solutions, aiming at efficiency and strengthening our future.
Competence: We perform our professional duties with the support of knowledge, skills, and assertive attitudes.
Commitment: Acting in a dedicated and committed way according to the principles, values, vision, and mission of the company.
Professionalism: We exercise our duties with simplicity, dedication, ethics, and respect.
Transparency and respect: acting and reporting clearly and truthfully in all business relationships.
Ethics: Act on values that guide integrity, transparency, and honesty.